The engineering team has almost completed backfilling any affected resources and has confirmed with random sampling that the fix was effective.
If your on-forge.com subdomain is still not operational, please reach out to our Support Team who will be happy to help.
We apologise for any inconvenience caused.
Posted May 11, 2026 - 17:09 UTC
Monitoring
A fix has been implemented for creating and updating new and existing on-forge.com subdomains.
Subdomains created during the incident, since approximately 13:00 UTC may not have been created. Our Engineering Team are currently rolling out a fix for those. If you require a working on-forge.com subdomain sooner, you can access the "Domains" tab of your site and edit or activate the subdomain again. This will ensure the records are created successfully.
If you choose to wait, we anticipate a fix being applied soon.
Posted May 11, 2026 - 15:52 UTC
Identified
We have identified an issue with forge-supplied on-forge.com subdomains where newly created or recently updated subdomains are failing to resolve.
Our Engineering Team has been mobilised and are working on a resolution.
Posted May 11, 2026 - 15:39 UTC
This incident affected: Forge Control Panel and on-forge.com Subdomains.